MRI Education Upgrade Instructions
As of Friday 18th July access to the ServiceNow portal is no longer available. For the 3.86 release, the Technical documentation is included in the release media.
Technical documentation is not available on the Evolution Portal at the present time. We are currently working on a solution and will update links as soon as that is available.
In the meantime, the technical documentation is available on the 3.86 release media.
Upgrade Instructions
For a complete definition of the infrastructure requirements for successful deployment of the MRI Education application see the Education Technical Reference Architecture (ETRA).
| Technical Guide | ServiceNow | Evolution |
| Education Technical Reference Architecture (ETRA) | KB0035189 |
Use the Workflow Diagram document to see the upgrade process. This references the other documents required to upgrade.
Updates for 3.86
| Technical Guide | ServiceNow | Evolution |
| Upgrade Workflow Diagram – Technical Guide | KB0035200 | |
| Education Installation Instructions – Technical Guide | KB0047859 | |
| Upgrade CCS Components – Technical Guide (3.86) | KB0067158 | |
| Upgrade OpenID – Technical Guide (3.86) | KB0067159 | |
| Upgrade Transport v4 – Technical Guide | KB0035218 |
Other upgrade guides
| Technical Guide | ServiceNow | Evolution |
| FID Ofsted Import – Upgrade to DataImportConsole4 – Technical Guide | KB0065400 | |
| IYSS and Youth Justice Upgrade – Technical Guide | KB0064956 | |
| Upgrade CCS Components – Technical Guide (3.85) | KB0066509 | |
| Upgrade OpenID – Technical Guide (3.85) | KB0035210 | |
| Upgrade the Education API – Technical Guide | KB0066473 | |
| Upgrade the Email Service – Technical Guide | KB0035208 | |
| Upgrade the Portals API – Technical Guide | KB0065213 | |
| Upgrade to Crystal Reports runtime 13.0.40.0 – Technical Guide | KB0040175 | |
| Upgrade v4 GIS Services – Technical Guide | KB0049970 |