Installation and Configuration Guides
Technical documents are stored on the Support Portal and require an account to access them. When you click on the document you are taken to the portal where a login page opens, if you are not already logged in.
Currently, the support portal is ServiceNow but this is in the process of being migrated to Evolution. Once the migration has been completed, links will be updated accordingly.
From Friday 18th July access to the ServiceNow portal will be restricted from 12pm. For the 3.86 release, the Technical documentation is included in the release media.
Configuration
| Technical Guide | ServiceNow | Evolution |
| GOV.UK Notify – Technical Guide | KB0052652 | |
| Web Address Validation – Technical Guide | KB0035233 |
Deployment
| Technical Guide | ServiceNow | Evolution |
| Deploy and Configure EPM – Technical Guide | KB0035334 | |
| Deploy and Configure the Professional Portal – Technical Guide | KB0035333 | |
| Deploy and Configure the Provider Self Service Portal – Technical Guide | KB0035332 | |
| Deploy and Configure the System Administration Portal – Technical Guide | KB0035331 | |
| Deploy and Configure Transport v4 – Technical Guide | KB0035330 | |
| Deploy and Set Up v4 Online AnT – Technical Guide | KB0035329 | |
| Deploy the v4 HMS Map Generator – Technical Guide | KB0035328 | |
| Deploy v4 GIS Services – Technical Guide | KB0049973 |
Installation
| Technical Guide | ServiceNow | Evolution |
| Education Client Installation Instructions – Technical Guide | KB0046457 | |
| Education Installation Instructions – Technical Guide | KB0047859 | |
| GISv4 Implementation Customer Pre- Requisites – Technical Guide | KB0067168 | |
| Install and Configure the Child Profiling Tool – Technical Guide | KB0035327 | |
| Install and Configure the CSS Online Portal – Technical Guide | KB0035326 | |
| Install and Configure v4 Core Components – Technical Guide | KB0065208 | |
| Install FID Ofsted Import – Technical Guide | KB0035323 | |
| Install HMS Map Server – Technical Guide | KB0035322 | |
| Install the Education API – Technical Guide | KB0035321 | |
| Install the Email Service – Technical Guide | KB0035320 | |
| Install the Portals API – Technical Guide | KB0035319 | |
| Install the RSA SecurID Interface – Technical Guide | KB0035318 | |
| Install The SMS Service For Local Authorities – Technical Guide | KB0035317 | |
| IYSS Installation and Configuration – Technical Guide | KB0064957 |