Special Reason Codes

More information on Special Reason Codes

1. Select Administration | Applications | Special Reasons to display the Special Reasons page.
   
2. Choose one of the following options:
   1. Select the Add Code hyperlink for a particular reason to display editable fields relating to special reason codes.
      Enter information as required.
      Weight is a value between 1-99 that is used to determine the status of the special reason. The higher the number of points, the greater the reason's priority.
   2. Select the Edit hyperlink next to the special reason you wish to edit.
      Make any changes required.
   3. Select the Delete hyperlink to delete a code from the selected reason.

Codes are only defined for the reason they were set up under. For example, if you set up a new code under Special Reason 1, that code is only selectable under that special reason. You must define the code under Special Reasons 2 and/or 3 in order to make the code selectable under other reasons.