Help

The Help feature panel gives access to System Help, My Help and Contents. 

When the System Help icon is clicked a split panel is displayed. This shows form help and, where applicable, field level help. 

The primary purpose of My Help is to enable you to enter your own user notes. Some areas will already be populated with information but you can delete, add to or edit the text.

The My Help notes are overwritten by the .rtfs on the server with the next version upgrade.

Selecting the Contents icon will display the System Help contents' hierarchy in a tree-view style. Clicking a topic from here will display that topic in the Help panel.

For larger topics the size of the Help panel can be increased by hovering the mouse on the upper edge of the panel; when the cursor changes shape use the left mouse button to "click and drag" to the required size.

Help – About

The About menu displays System Information: Assembly Version, Assembly Date, Application Server and Status. It also displays the Module name, Licence Status and Expiry Date (if applicable) of Licensed Modules.

Communication Report

The Communication Report is located under the Help menu or from the Login page.

It is used to check the various communication links and diagnose connectivity problems. The system performs Communications checks and reports on the following: Client Resources, Deployment Server, Application Server, Report Service, Session Service, Checking Map Server Communications and Oracle Client Load Checks.

Software Version Report

The Software Version Report is located under the Help menu or from the Login page.

The Software Version Summary Report gives Component Details for: Oracle Database, Application Server, Session Server, Report Server and the Client.

My Settings

My Settings is located under the Help menu.

Individual settings and templates are stored in the following folders set in My Settings:

  • My Settings Storage Location
  • My Favourites Storage Location
  • My Import Files Storage Location
  • My Report Templates Storage Location
  • My Offline Work Storage Location
  • My Offline Cache Storage Location

You have the option to move the folders to a different location. This can be helpful when running more than one copy of One on a single computer.

To move a folder to a different location:

  1. Select Help | My Settings to display the My Settings dialog. The current location of the folder is displayed.
  2. Select the required folder and click the Move button to display the Browse for Folder dialog.
  3. Browse to a folder, then click the OK button. The new storage location is displayed on the My Settings dialog.
  4. Click the OK button to move the relevant folder and all of its files. The ClientSettings.ini file is updated with the new information.

The One ICS part of the folder path within the ClientSettings.ini file is automatically created and appended by the One v4 application.

If you have already specified a new, non-default location then this is used for all the individual folders. If you change the location of the My Settings Storage Location folder, the following message is displayed:

Do you want to change this folder for all locations?

Select Yes to change all the folder locations.
Select No to change only the location of the My Settings Storage Location folder.

A check box is available if you use a portable device (USB key or portable hard disk drive) and you want your setting to be stored on the portable device and not recorded on the current workstation.

Customize Menus

The ability to Customize Menus is located under the Help menu.

It will allow you to modify the positioning of and name of sub-menus and move the components around within their menu system. Customization of menus takes immediate effect.

A file is generated when the user enters the Help | Customise Menus option and clicks the OK button. The file is written to My Documents | One ICS | My Settings folder.

The following changes can be made:

  • Click on the Separator dropdown to insert a Separator Above or Below the selected item, this can be a folder or a process.
  • Remove an item
  • Add a Sub Menu, you can Insert Above Selected Item, Insert Below Selected Item or Add as Child Inside Selected Item. A Sub Menu must have a minimum of 1 Child item.

Customize Menus should be carried out by a System Administrator. For further details please refer to the Technical Guide – Configuring Menu Customisations.pdf which can be found one the One Publications website (www.onepublications.com).