Common Functionality

The following functionality is common for all processes in the Provider portal.

Function	Description
Tooltips	Using the mouse, hover over an item on the screen to display a description of the information displayed or the action required.
Home button	Click the Home button to display the Home page
Change Password	Click the drop-down adjacent to the user name and select Change Password. Enter your Current password, New password and Confirm new password. Click the Change password button.
Change Secret Question	Click the drop-down adjacent to the user name and select Change Secret Question. Enter your Current Password, Select a New Secret Question and enter a Secret Answer. Click the Save button. NOTE: This functionality is only available if second factor authentication is enabled.
Enable Two Step Verification	Click the drop-down adjacent to the user name and select Two Step Verification. Select Email from the Preferred method drop-down. Click the Save button. You will be signed out and will need to sign in again.
Disable Two Step Verification	Click the drop-down adjacent to the user name and select Two Step Verification. Select No Two Step Verification from the Preferred method drop-down. Click the Save button. You will be signed out and will need to sign in again.
Sign out	Click the Sign Out button adjacent to the user name.