GDPR Administration

The GDPR Administration page is accessed via v4 Online | Citizen Portal Admin | Home | GDPR Administration.

You can only access the GDPR Administration area if you have Read-Write permission for the GDPR Administration business process:

Permissions are set up in the v4 Client via Tools | Permissions.

Select from the following options:

• Configurable Question Library
  The Configurable Questions Library page enables you to set up the questions to be included in consent statements. Consent statements are used to request agreement from a citizen to hold and process their personal data.
  The page is accessed via GDPR Administration | Configurable Question LibraryConfigurable Question Library.

  

  Add a New Question

  You can add a new question and save it in the Configurable Questions Library. The text can be previewed to see how it will be displayed to a user.

  1. Select GDPR Administration | Configurable Question Library to display the Configurable Questions Library page.
  2. Ensure that GDPR Consent Statement is selected from the drop-down.
  3. Click the Add new tick box question button to display the Tick Box Question Editor window.
     
  4. Enter details as required.
  5. If required, click the Preview (English) or Preview (Welsh) buttons.
• GDPR Consent StatementsGDPR Consent Statements

  Publish a Consent Statement

  The GDPR Consent Statement Schedule enables you to view the details of published consent statements, schedule a new statement or delete a scheduled statement that has not yet been published.

  Add a New Consent Statement

  To add a new statement, select a single question from the Configurable Questions Library.

  1. Select GDPR Administration | GDPR Consent Statements to display the GDPR Consent Statement Schedule page.
     
  2. Click the Add New button to display a list of consent statements that have been stored in the question library.
     
  3. Select the radio button adjacent to the required statement and click the Save button.
• CacheCache

  To view cached data and clear it:

  1. Select GDPR Administration | Cache to display the Cache page.
     
  2. If required, click the Clear Cache button.
• GDPR Email Alert ConfigurationGDPR Email Alert Configuration

  To set up a list of email addresses that will receive a notification when a user withdraws GDPR consent:

  1. Select GDPR Administration | GDPR Email Alert Configuration to display the GDPR Email Alert Configuration page.
     
  2. Enter the required Notification Email Addresses, separated with a semi-colon.
  3. If required, click the Send Test Email button to send a test email to each address.
• GDPR Consent WithdrawalsGDPR Consent Withdrawals

  You can view a list of those who have withheld or withdrawn consent. You can view details of any associated children and mark the record as having been actioned.

  1. Select GDPR Administration | GDPR Consent Withdrawals to display a list of people who have withheld or withdrawn GDPR consent.
  2. If required, enter search criteria and click the Search button to display matching records.
     
  3. If required, click the Children link to display details of children associated with this person.
     
  4. If required, click the Mark Actioned button to update the Action status.
• GDPR Consent HistoriesGDPR Consent Histories

  To view a history of when a user has agreed or withdrawn consent:

  1. Select GDPR Administration | GDPR Consent Histories to display the GDPR Consent History page.
     
  2. Enter search criteria and click the Search button to display a history of consents for each person.
     
  3. If required, click a Name in the list to display the Consent History for User panel.