Configure Assisted Applications

When a provider has assisted with a non-economic application, the LA can choose which method to notify parents of the result of their application. The provider receives the notification via the One Provider Self Service portal.

  1. Select Provider Portal | Two Year Old Funding | Assisted Application Configuration to display the Contact Method Configuration (Assisted Applications) page.
  2. Turn on one or more of the following methods:
    • Email – an email is sent to an address supplied by the parent at the time of the application. If a One Citizen Self Service portal account exists, this also receives a copy of the message.
    • Post – a letter is posted directly from the LA to the parent.
    • Citizen Portal – If the parent has an account, a message is sent via the One Citizen Self Service portal.
  1. Click the Save button.