All Technical Documents
Technical Documentation can be downloaded from the Evolution Portal. You need a login to access them.
To find and download the documents:
- Search for the KBA number.

- Click View Details.
- Select the Attachments tab.

- Click Download.
Education Technical Reference Architecture
Technical Guide |
ServiceNow |
Evolution |
Education Technical Reference Architecture (ETRA) |
KB0035189 |
KBA-32949 |
Adhoc
Technical Guide |
ServiceNow |
Evolution |
Azure Hybrid Connection Manager |
KB0052598 |
KBA-32951 |
DB Manager Warning Messages |
KB0035192 |
KBA-32952 |
Manage Oracle Restricted User Access |
KB0035240 |
KBA-32953 |
Online Managed Web Services |
KB0035193 |
KBA-32954 |
Operational Guidance |
KB0035234 |
KBA-32955 |
Optimising Timeline Performance |
KB0035316 |
KBA-32956 |
Refresh the Education Database |
KB0039057 |
KBA-32957 |
Use the Alerts Correction Utility |
KB0035314 |
KBA-32958 |
Use the Attribute Scraper |
KB0035229 |
KBA-32959 |
v4 Scheduled Tasks |
KB0035313 |
KBA-32960 |
Configuration
Technical Guide |
ServiceNow |
Evolution |
GOV.UK Notify |
KB0052652 |
KBA-32985 |
Web Address Validation |
KB0035233 |
KBA-32987 |
Data Dictionary
Technical Guide |
ServiceNow |
Evolution |
Data Dictionary |
KB0063083 |
KBA-32990 |
Deployment
Technical Guide |
ServiceNow |
Evolution |
Deploy and Configure EPM |
KB0035334 |
KBA-32993 |
Deploy and Configure the Professional Portal |
KB0035333 |
KBA-32995 |
Deploy and Configure the Provider Self Service Portal |
KB0035332 |
KBA-32997 |
Deploy and Configure the System Administration Portal |
KB0035331 |
KBA-32999 |
Deploy and Configure Transport v4 |
KB0035330 |
KBA-33001 |
Deploy and Set Up v4 Online AnT |
KB0035329 |
KBA-33003 |
Deploy the v4 HMS Map Generator |
KB0035328 |
KBA-33005 |
Deploy v4 GIS Services |
KB0049973 |
KBA-33007 |
Installation
Technical Guide |
ServiceNow |
Evolution |
Education Client Installation Instructions |
KB0046457 |
KBA-33010 |
Education Installation Instructions |
KB0047859 |
KBA-33012 |
GISv4 Implementation Customer Pre- Requisites |
KB0067168 |
KBA-33014 |
Install and Configure the Child Profiling Tool |
KB0035327 |
KBA-33016 |
Install and Configure the CSS Online Portal |
KB0035326 |
KBA-33018 |
Install and Configure v4 Core Components |
KB0065208 |
KBA-33020 |
Install FID Ofsted Import |
KB0035323 |
KBA-33022 |
Install HMS Map Server |
KB0035322 |
KBA-33024 |
Install the Education API |
KB0035321 |
KBA-33026 |
Install the Email Service |
KB0035320 |
KBA-33028 |
Install the Portals API |
KB0035319 |
KBA-33030 |
Install the RSA SecurID Interface |
KB0035318 |
KBA-33032 |
Install The SMS Service |
KB0035317 |
KBA-33034 |
IYSS Installation and Configuration |
KB0064957 |
KBA-33036 |
Migration
Technical Guide |
ServiceNow |
Evolution |
V4 Migration to Microsoft SQL Server 2019 |
KB0053800 |
KBA-33039 |
Migrate the Mid-Tier Server to Windows 2022 |
KB0066717 |
KBA-33041 |
Oracle 19C Migration to Windows 2022 |
KB0066811 |
KBA-33043 |
Permissions
Technical Guide |
ServiceNow |
Evolution |
Permissions |
KB0035191 |
KBA-33046 |
Reporting
Technical Guide |
ServiceNow |
Revolution |
InSight Install and Configure |
|
KBA-33049 |
Report Authoring in CCS Enterprise Architecture |
KB0035315 |
KBA-33051 |
Reporting In OneCloud for Education v5 |
|
KBA-33053 |
Run SSRS, Crystal Reports and PowerBI against OneCloud Reporting Database |
|
KBA-33055 |
Upgrade
Technical Guide |
ServiceNow |
Evolution |
FID Ofsted Import – Upgrade to DataImportConsole4 |
KB0065400 |
KBA-33058 |
IYSS and Youth Justice Upgrade |
KB0064956 |
KBA-33060 |
Upgrade CCS Components (3.85) |
KB0066509 |
|
Upgrade CCS Components (3.86) |
KB0067158 |
KBA-33062 |
Upgrade OpenID (3.85) |
KB0035210 |
|
Upgrade OpenID (3.86) |
KB0067159 |
KBA-33064 |
Upgrade the Education API |
KB0066473 |
KBA-33066 |
Upgrade the Email Service |
KB0035208 |
KBA-33068 |
Upgrade the Portals API |
KB0065213 |
KBA-33070 |
Upgrade to Crystal Reports runtime 13.0.40.0 |
KB0040175 |
KBA-33072 |
Upgrade Transport v4 |
KB0035218 |
KBA-33074 |
Upgrade v4 GIS Services |
KB0049970 |
KBA-33076 |
Upgrade Workflow Diagram |
KB0035200 |
KBA-33078 |