Crystal for Beginners

Intended for:

One support staff

Performance and reporting officers

Session length: 2 – 3 hours


Crystal has been a vital tool for One users and support staff for well over 10 years and many LA’s have invested heavily in its use over that time. In this session delegates will learn the basics of Crystal from the setup of options to being able to create a basic report.

What will be included:

  • Setting up Crystal Options and defaults for optimal usage
  • Creating a connection to the database
  • Setting up a new report
  • Linking tables
  • Filtering data
  • Sorting data
  • Creating formulas
  • Update a report location for different databases
  • Adding a group
  • Creating a basic Cross Tab report
  • Q&A/Workshop – Time to ask the consultant queries specific to your Local Authority and for the consultant to share good practice from our experience with other customers
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