Getting the best out of YJ

Intended for:

One Support Staff

Local System Administrators

One YJ Service Managers

One YJ Team Members

Session length: 2 – 3 hours

Outline:

This course is designed to show users how to get the best out of One YJ. Users will be shown how to utilise advanced features within One YJ and configure the system locally to best suit the needs of the service whilst adhering to the YJB requirements. The session will involve aspects of the frontend and the YJ System Admin client, familiarity of both are beneficial but not essential.

What will be included:

  • My Homepage
  • Caseload Management
  • Lookup Configuration
  • Characteristics
  • Breach Process
  • Q&A/Workshop – Time to ask the consultant queries specific to your Local Authority and for the consultant to share good practice from our experience with other customers