Introduction to Activities

Intended for:

One Coordinators

One support staff

Senior CSS users

Session length: 2 – 3 hours


The activities functionality forms a key part of the CSS licence but is often overlooked by local authorities when implementing new, or expanding the scope of existing services. Activities not only allow service teams to record details of meetings with individuals they also provide a facility to log recurring group sessions, log details specific to individual attendees, record linked work performed as part of early interventions and even link activities to the results organiser functionality.

What will be included:

  • Managing codes – Setting up codes for activity type, focus and support type
  • Linked people – Using the flexible linked people panel to associate people, families and other groups with an activity
  • Where can I record activities and why? – Recording activities against people, bases, and involvements
  • Best practice examples – Our consultant will give examples of where activities have been used successfully
  • Managing activity time categories – Choosing which categories are available and which ones are mandatory
  • Recurring activities – Setting up a regular activity using a scheduler
  • Q&A – Time to ask the consultant queries specific to your Local Authority