Victim Recording

Intended for:

One Support Staff

Local System Administrators

One YJ Service Managers

One YJ Team Members

Victim Support Staff

Session length: 2 – 3 hours

Outline:

This course is designed to provide users with an overview of the victim recording options available in One YJ covering common aspects of system functionality for specific users. This course is designed for victim support staff and their managers. Users will be navigated around the system, observing the completion of basic tasks whilst familiarising themselves with our product.

What will be included:

• Victim Recording Process
• Victim Reporting
• Victim Permissions
• Creating a victim
• Searching for a victim
• Anonymising victim records
• Q&A/Workshop – Time to ask the consultant queries specific to your Local Authority and for the consultant to share good practice from our experience with other customers