One Self Service Overview

The One Self Service solutions enable Local Authorities to collect information from the public and partner organisations. Data collected is incorporated into the One database using data-matching. Prior to loading into the appropriate One module, the child that is the subject of each application must be matched to an existing student.

Details of children and, where appropriate, parents and carers, are submitted from the portals and imported into One. An attempt is made to automatically match the children with existing students in One.

Information from the general public is collected via the One Citizen Self Service portal and information from providers and schools is collected via the One Provider Self Service portal.

Citizen Self Service Portal

The Citizen Self Service portal enables parents and carers to apply for school places, free school meals, two year old funding and home to school transport via the web. It also enables school staff members, governors and members of the general public to apply for training courses. The submitted applications are validated and securely processed into the relevant One module. Local Authority staff can interactively match information supplied via the portal to data already held in the One database.

Applications for school places will continue to use the A & T Online matching process and, therefore, a child that is the subject of a school place application will not appear in the portal back office application.
Applications for training courses are processed using Training Manager v4 (Back Office) and not via the portal back office application.

Provider Self Service Portal

The Provider Self Service portal enables information from providers and schools to be automatically captured, validated and securely processed into One.

Headcount

Early Years Headcount uses the Provider Self Service portal. It enables Local Authorities to coordinate the collection of information on child headcount and funded hours from nurseries and registered child minders. It also enables partner organisations, such as nurseries and children’s centres to assist parents with applications for funded early education for two year old children. It uses the Portal Back Office to match incoming student information with those who already exist in the One database.

Better Start

One Better Start uses the Provider Self Service portal. It enables the Local Authority to collect and analyse progress, developmental and attainment data for 0-5 year olds directly from the providers. It uses the Portal Back Office to match incoming student information with existing details in the One database.

The Provider portal also enables users with a One login account, mapped to a base to create course applications on behalf of colleagues at their base. Such applications are processed using Training Manager v4 (Back Office) and not via the portal back office application.