Accept or Reject a Placement

Placement requests are submitted by parents and carers using Thirty Hour Entitlement in the Citizen portal. Such records are displayed on the Review Previous Checks page with the From Citizen Portal check box selected (ticked). Providers can review placement requests and accept or reject them. If they need to contact the parent, they can display contact details. If the provider has more than one service, they need to select the required service.

1. On the Thirty Hour Entitlement Portal home page, click the Review Previous Checks button.
2. Select the required Provider from the drop-down to display checks that have been run for that provider. The list displays the providers to which you have access.

3. If required, to view contact details for the parent, click the Contact Details link.
4. To accept a placement request:
   1. Click the Accept Placement link to display the following dialog window:

2. Select a Placement Start Date.
3. If required, select a service.
4. Click the Save button.

When a placement has been accepted, it is processed using the Portal Back Office and is then added to the provider’s headcount. The provider’s base must be defined as a B2B Student Base in the v4 Client via Focus | Bases.

Alternatively, to reject a placement, click the Reject Placement link. The child’s record is removed from the grid.