Home Page

The Citizen Portal header displays the site logo and header text. This can be configured by the Portal administrators in Administration | General Administration | Edit Resources.

  

The Citizen Portal Home page is divided into the following sections:

  • Administration
    The Administration page enables the following administration processes to be carried out:
    • Free School Meals Administration
    • Home to School Transport Administration
    • School Places Administration
    • General Administration

  • GDPR Administration
    The GDPR Administration tile is only available if permissions have been granted.
    The GDPR Administration page enables the following administration processes to be carried out:

  • Local Authority
    The Local Authority page enables the following administration processes to be carried out:

These can be accessed by clicking on the buttons or selecting an option on the navigation bar.

The Citizen Portal footer displays the following links:

  • About
    Displays information about the local authority. This text is formatted in One v4 Online via Citizen Portal Admin | Administration | General Administration | Edit Resources | Markdown | Site Notices_About.
  • Contact Us
    Displays contact details such as address, phone numbers and email address. This text is formatted in One v4 Online via Citizen Portal Admin | Administration | General Administration | Edit Resources | Markdown | Site Notices_Contact.
  • Terms and Conditions
    Displays the terms and conditions for using the Citizen Self Service Portal. This text is formatted in One v4 Online via Citizen Portal Admin | Administration | General Administration | Edit Resources | Markdown | Site Notices_TAndC.
  • Privacy Notice
    Displays additional information regarding privacy. This text is formatted in One v4 Online via Citizen Portal Admin | Administration | General Administration | Edit Resources | Markdown | Site Notices_PrivacyNotice.
  • Cookies Policy
    Displays information regarding the cookies that are placed on the user’s computer when logging in to the portal. This text is formatted in One v4 Online via Citizen Portal Admin | Administration | General Administration | Edit Resources | Markdown | Site Notices_CookiesPolicy.