Approve or Reject an Application


A two year old funding application is approved via Provider Portal | Home | Two Year Old Funding | Manage Applications and Placements | Manage Two Year Old Funding Applications/Placements | Application Details.

  1. Select an application and click the Status button to display the Application Details page. An application can be approved  or rejected irrespective of its status.
  2. Click the Approve button to display the Approve Application page.
  3. If required, select the check box to include a private note explaining the reason for the approval. The note is added to the history of the application; it is visible to other administrators but not the applicant.
  4. Click the Approve button again to display a confirmation message containing the information below:
  • Claim approved. The applicant has been notified.
  • The claim will now appear as ‘Approved’ in your dashboard of tasks.
  • Details of the approved application – date and time sent, name of applicant, and application reference number.

After the application has been approved, the parent receives a message in the format requested when they filled in the application form. This is the voucher that entitles the parent to claim two year old funding for their child. The two year old funding manager also receives a copy of the message.

If the parent loses the voucher, it can be resent by accessing the Approved Application Details page and clicking the Resend Voucher. button.

Reject an Application

  1. Select an application and click the Status button to display the Application Details page. An application can be rejected irrespective of its status.
  2. Click the Reject button to display the Reject Application page.
  3. If required, select the check box to include a private note explaining the reason for the rejection. The note is added to the history of the application; it is visible to other administrators but not the applicant.
  4. Select the check box to send a rejection message to the applicant, then enter the message.
  5. Click the Reject button again to display a confirmation message containing the information below:
    • Claim rejected. The applicant has been notified.
    • The claim will now appear as ‘Rejected’ in your dashboard of tasks.
    • Details of the rejected application – date and time sent, name of applicant, and application reference number.

Resend a Voucher

If a parent loses their voucher for two year old funding, it can be re-issued.

  1. Select Provider Portal | Home | Two Year Old Funding | Manage Applications and Placements to display the Manage Two Year Old Funding Applications/Placements page.
  2. Select the Approved application to display the Application Details page.
  3. Click the Resend Voucher button to display the Resend Voucher page.
  4. Select one of the following methods for the applicant to receive the funding details again:
  • By Email – this can be the parent, provider or child centre.
  • Via Citizen Portal Account – enter the email address of the citizen portal account.
  • Printed Copy – the system generates a letter for you to print.