Request Further Evidence from Applicant
The Local Authority can request further evidence to support a two-year-old funding application.
A message is sent from the LA informing the applicant of the status of their application. A notification is sent to the user’s mailbox, informing them that they have a message in their portal account. The user must log in and authenticate with the Citizen Self Service portal to view the message details.
Refer to: Responding to Requests section of the One Early Years - Two Year Old Funding Citizen
- Select Provider Portal | Home | Two Year Old Funding.
- Click the Manage Applications and Placements button to display the Manage Applications page.
- Search for the required application.
- Click on the application to display the Application Details page.
- Click the Reply/Request further evidence from applicant button.
- If required, select the check box and enter an Application Note.
This note will be visible to other administrators, but not to the applicant.
- Enter a message to the applicant and click the Send button.
If there is a problem request help from the local authority.