Upgrade Guides

Release Upgrade Guides | Permissions | Archive Upgrade Guides

User documents can be opened by clicking on them.

Technical documents are stored on the on the Capita Software Support Portal and require an account to access them.  When you click on a document you will be taken to the portal where a login page will open if you are not already logged in.  You can then click on the attachment on the right in the KB article to open the document.

Release Upgrade Guides

This section contains all the upgrade guides that are needed for a release.  These documents have been updated and streamlined by merging the information into fewer documents. If they do not have a release number in the title, they relate to all supported releases.

Use the Workflow Diagram document to see the upgrade process.  This references the other documents required to upgrade.

DocumentLast Updatedrelease_hfilter
One IYSS and Youth Justice Upgrade (3.73.007 & 3.74 onwards)05/05/20213-73 3-73-007 3-74
Installing and Configuring One v4 Core Components (3.74 onwards)26/04/20213-74
Capita One Education Client Installation Instructions (3.74 onwards)26/04/20213-74
Install Capita One Education Client (3.73)25/11/20203-73
Install and Configure One v4 Core Components (3.73)25/11/20203-73
Install and Configure One v4 Core Components (3.72)3-72
3.71.005 Youth Justice Update Specific Install Instructions25/08/20203-71-005
3.70.103 Youth Jutice Update Specific Install Instructions25/08/20203-70-103
3.72.001 Hotfix Specific Installation Instructions04/08/20203-72
Capita One Oracle 19C Migration Technical Guide (3.72 onwards)13/01/20213-72 3-73 3-74
Upgrading to Crystal Reports Runtime 13.0.40 (3.72 onwards)20/07/20203-72 3-73 3-74
Migrating the Mid-Tier to Windows Server 2016 (3.71 onwards)15/06/20203-71 3-72 3-73 3-74
IYSS and Youth Justice Upgrade Guide (3.72)11/01/20213-72
TG One Installation Instructions (3.68 onwards)26/04/20213-68 3-69 3-70 3-71 3-72 3-73 3-74
TG DB Manager Warning Messages (all supported versions)29/07/20193-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading to Crystal Reports Runtime 13.0.20 (All supported Versions)03/04/20193-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
Permissions (All supported Versions)04/05/20213-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading Transport v4 for Local Authorities (All supported Versions)11/04/20193-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Client Installation Instructions (3.67 – 3.72)25/04/20193-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72
TG Upgrading CCS Components (All supported Versions)26/04/20213-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrade Workflow Diagram (All supported Versions)26/04/20213-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading Tableau to 10.5.2 (All supported Versions)03/04/20193-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading the One Portals API (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading CCS Components Windows Server 2012 (3.67)3-67
TG Upgrading CCS Components Windows Server 2012 (3.66)3-66
TG One Installation Instructions (3.67)3-67
TG One Installation Instructions (3.66)3-66
TG DB Manager Warning Messages (3.67)3-67
TG DB Manager Warning Messages (3.66)3-66
TG Upgrading Tableau to 10.5.2 (3.65 – 3.67)3-65 3-66 3-67
eSuite Upgrade Instructions for IIS v7.5 or above (3.66)06/08/20183-66
eSuite Upgrade Instructions for IIS v7.5 or above (3.65)3-65
IYSS Upgrade (3.65 – 3.69)12/08/20193-65 3-66 3-67 3-68 3-69

Permissions

DocumentLast Updatedrelease_hfilter
Permissions (All supported Versions)04/05/20213-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74

Archived Upgrade Guides

This section contains all the upgrade guides that are no longer required due to streamlining.

DocumentLast Updatedrelease_hfilter
TG Upgrading OpenID for Local Authorities (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading the Email Service (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading the One Exclusions Portal (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading Transport v4 for Local Authorities (3.67)3-67
TG Upgrading v4 GIS Services (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading to Crystal Reports 13 (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG One Network Installation Instructions (3.67)3-67
TG One Network Installation Instructions (3.66)3-66
TG One Network Installation Instructions (3.65)3-65
TG Upgrading FID and Ofsted Import (3.65 onwards)3-65 3-66 3-67 3-68 3-70 3-71 3-72 3-73 3-74
TG Installing and Configuring the One Exclusions Portal (3.65 onwards)3-65 3-66 3-67 3-68 3-69 3-70 3-71 3-72 3-73 3-74
TG Upgrading to Crystal Reports Runtime 13.0.20 (3.65 – 3.67)08/05/20183-65 3-66 3-67