Professional Portal – New option to configure whether citizens/professionals are unauthenticated when an Involvement is made inactive (3.84)

Description Currently, when a local authority makes a child’s Involvement inactive, all citizens and professionals are automatically unauthenticated meaning they can no longer see SEND related information about the child on the SEND Portal. This update gives local authorities the ability to configure whether citizens/professionals are automatically unauthenticated when an Involvement is made inactive. A new field Unauthenticate Portal Users […]

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SEND – Bulk un-authentication of caseloads for Professional Portal users (3.81)

Description A new option is available in v4 Client to search for a Professional Portal account and unauthenticate them from their caseload in bulk. This helps SEND caseworkers to save time compared with unauthenticating them on individual involvements for each student record. Focus -> Services-> SEND Portal Professional Bulk Unauthentication Search for and select the required account. Click Bulk Unauthenticate. […]

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SEND – Case status is visible against each record on the select person page on Professional Portal (3.81)

Description When searching for records on the Select Person screen on the Professional Portal, authenticated professionals can now filter by Status. This enables them to view the status of cases without having to enter individual records. The statuses appear as follows: Case statuses on Involvements Action that triggers case status on the Involvement Status on Portal Received Recording ‘Received Date’ […]

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SEND – Improved functionality in Search Forms page in SEND Portal Management (3.81)

Description Navigation After using filters to perform a search then navigating away from the page, the filters are retained when returning to the search page displaying the same search results. This saves users from having to repeatedly set the filters when processing multiple records. Active/inactive forms When using the filter, active forms display at the top, and inactive forms display […]

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SEND Professional Portal – People can be Hidden or Deleted from the Professional’s list on the Home Page (3.73)

Description The SEND Home screen has additional functionality to allow a professional to have better control over the children and young people on their list.  You can now Hide or Delete a person from the list. Hide Person The hide functionality allows professionals to move children and young people out of their active caseload list to essentially de-clutter it. This […]

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