Service Details

The provider can use the Self Update portal to make changes to the details that are currently held about their services. After making the required changes, they submit them for approval by the Local Authority.

The Local Authority administrator uses the Self Update - General Configuration screen to determine which information can be updated.

If email feedback is enabled in the Self Update - General Configuration, an email is sent to the specified email address whenever a provider submits a change. The Self Update portal sends the email using the details in The self update email address option as the From address.

The email contains the following information:

A request to [Create/Update/Delete] [Submission area e.g. Service Details] has been submitted to [Service name] at [Provider name].

[Comments for Local Authority]

Services can be accessed through Self Update.

The details in italics vary depending on the type of submission and area of Early Years being changed. The email subject, content and layout can be changed on the Self Update On Submit Email Template page via Provider Portal | Administration | Site Setup | Message Templates.

Update Service Basic Details

To make changes to the service details currently held by the Local Authority:

  1. View the service details.  

  1. Make one or more changes to the Service Details:
    1. Enter a Service Name, Start Date or End Date.
    2. Select a Service Type (Table ID: 0423).
    3. Enter one or more of the following contact information:
  • Email Address
  • Web Site address
  • Telephone Number
  • Fax Number
  1. Click the Select button to open the Address Search and select an address or add a new address.
  2. Select or deselect the Offers Extended Childcare check box.

If extended hours are already recorded for the current term and this check box is deselected, when the change is approved it will only affect future terms with no extended hours recorded.

If no extended hours have been recorded against any funded service in Current term (e.g. Autumn 2018), then the Local Authority / Provider should be able to select Autumn as the term extended hours ceases from.

  1. Enter Details of your 30 hours offer, Other Information and Comments for Local Authority.

Information recorded in Details of your 30 hours offer is exported to FID. The Local Authority can choose to display the information to parents on the FID website.

  1. Click the Submit button.

The updated fields are highlighted, and the Pending changes icon is displayed on the tab and next to the fields that have been changed. The Clear button is displayed to enable the submitted changes to be cleared. For more information, see Clear Submitted Changes

Select an Address

  1. Click the Select button to display the Search Addresses dialog.

  1. To find an existing address:
    1. Enter 2 or more characters of the Postcode and click the Find Address button to list matching addresses.
    2. Select the required address.

Alternatively, if the required address is not listed:

  1. Click the Enter Address Manually button to display the blank address fields.
  2. Enter the address.
  3. Click the Save button.

The new address is highlighted on the Service Details tab.