MRI Education Upgrade Instructions
Technical Documentation can be downloaded from the Evolution Portal. You need a login to access them.
Refer to All Technical Documents for instructions on how to find and download the documents.
Upgrade Instructions
For a complete definition of the infrastructure requirements for successful deployment of the MRI Education application see the Education Technical Reference Architecture (ETRA).
| Technical Guide | ServiceNow | Evolution |
| Education Technical Reference Architecture (ETRA) | KB0035189 | KBA-32949 |
Use the Workflow Diagram document to see the upgrade process. This references the other documents required to upgrade.
Updates for 3.87
| Technical Guide | ServiceNow | Evolution |
| Upgrade Workflow Diagram | KB0035200 | KBA-33078 |
| Upgrade CCS Components | KB0067158 | KBA-33062 |
| Upgrade the Email Service | KB0035208 | KBA-33068 |
Updates for 3.86
| Technical Guide | ServiceNow | Evolution |
| Upgrade Workflow Diagram | KB0035200 | KBA-33078 |
| Education Installation Instructions | KB0047859 | KBA-33012 |
| Upgrade CCS Components | KB0067158 | KBA-33062 |
| Upgrade OpenID | KB0067159 | KBA-33064 |
| Upgrade Transport v4 | KB0035218 | KBA-33074 |
All upgrade guides
| Technical Guide | ServiceNow | Evolution |
| FID Ofsted Import – Upgrade to DataImportConsole4 | KB0065400 | KBA-33058 |
| IYSS and Youth Justice Upgrade | KB0064956 | KBA-33060 |
| Upgrade CCS Components | KB0067158 | KBA-33062 |
| Upgrade OpenID | KB0067159 | KBA-33064 |
| Upgrade OpenID (3.85) | KB0035210 | |
| Upgrade the Education API | KB0066473 | KBA-33066 |
| Upgrade the Email Service | KB0035208 | KBA-33068 |
| Upgrade the Portals API | KB0065213 | KBA-33070 |
| Upgrade to Crystal Reports runtime 13.0.40.0 | KB0040175 | KBA-33072 |
| Upgrade Transport v4 | KB0035218 | KBA-33074 |
| Upgrade v4 GIS Services | KB0049970 | KBA-33076 |