Access the Portal

Before a parent, carer, guardian or young person can log in to the One Citizen Self Service portal, they must create an account by registering with their local authority. When they register, they will be asked to agree to the GDPR Consent Statement.

Open the URL for the One Citizen Self Service portal, sent by the System Administrator, in a web browser to display the Citizen Portal Home page.

• Create an account
• Login to the portal
• Forgotten password
• Two step verification
• • Enabling two step verification
  • Disabling two step verification